3-5 business days
I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 7 days of delivery
Ship items back to me within: 14 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Nov 20, 2016
I ordered this case, but wasn't happy with the gold part of the case. It was much darker in person. I returned and received excellent customer service. Would use this company again, just not this case.
Oct 16, 2016
Comically poor quality! The most brittle phone cover I have ever seen with a stuck on grainy picture of a 'real' phone cover (the colours aren't even similar!!!). I bought this cover for my brand new Galaxy S7 and within two weeks my phone has a crack where this cover failed to protect the bottom edge and the cover itself has lost its bottom right edge too - rendering it even more useless then it is ugly. DO NOT WASTE YOUR MONEY!
Sep 27, 2016
Wasn't at all what I was expecting. Just a printed photo of the colors on the phone. Excellent service tho and they happily refunded me my money!
Apr 30, 2016
Love the case! I received the case today and the shipping time frame was wonderful. The customer service with this shop is fantastic. I recommend the shop to anyone looking for a wonderful case made with care. Thank you! I will definitely place any future orders with Case Escape.
Feb 21, 2016
Fast shipping, great customer service. Only 4 stars because the case scratches very easily